Overview

By clicking “Sign In,” “Create Account,” or “Submit Order” and entering or otherwise using our website or mobile application (the “Site”), you agree to and accept these Terms and Conditions. If these Terms are inconsistent with specific product or service terms, those other terms will prevail.

These Terms and Conditions, together with any applicable product or service-specific terms, constitute your agreement (“Agreement”) with LabelsNY LLC, including all affiliated or operated sites where these terms are posted. This Agreement outlines your legal obligations for using the Site and any purchase or service obtained from it. You affirm that you are at least 18 years old and have the authority to enter into this Agreement.

Arbitration Notice: These Terms contain an arbitration clause. You and LabelsNY LLC agree that disputes will be resolved through binding arbitration, and both parties waive any right to participate in a class-action lawsuit or class-wide arbitration.

Privacy Policy

Please review our Privacy Policy, which also governs your use of our Site and explains how we collect, use, and protect your personal data.

Electronic Communications

By using the Site or communicating with us via email or text, you consent to receive electronic communications. These may include notices, disclosures, or agreements that satisfy legal requirements for written communication.

Accounts

To access certain features or make purchases, you must create a LabelsNY Account and provide accurate, complete information. You are solely responsible for maintaining the confidentiality of your login credentials and all activities associated with your account. Notify us immediately at support@labelsny.com if you suspect unauthorized use.

Order Acceptance

Receiving an order confirmation does not signify acceptance. We reserve the right to limit quantities, refuse orders, or cancel transactions at our discretion. Product prices and availability may change without notice. We reserve the right to revoke offers and correct errors—even after an order has been submitted.

Risk of Loss

All purchases are made pursuant to a shipment contract. Risk of loss passes to you upon delivery to the shipping carrier.

Product Descriptions

While LabelsNY strives for accuracy, we do not guarantee that product descriptions or Site content are complete or error-free. If a product is not as described, your remedy is to request a return or refund.

Pricing

“List Price” refers to manufacturer or supplier suggested pricing. Some items may display “Was Price” based on recent sales. Final pricing is confirmed only upon checkout. We may cancel orders where prices were listed incorrectly.

Permissible Use

We grant you a limited, non-transferable, non-exclusive license to use the Site for personal, non-commercial purposes. You may not:

• Use the Site for resale transactions;

• Reproduce, duplicate, modify, or distribute Site content without written consent;

• Frame or deep-link Site content without permission;

• Attempt to reverse engineer Site code or functionality;

• Harvest or scrape user data.

LabelsNY may modify or discontinue any aspect of the Site at any time.

Limitations on Information and Advice

Any health or medical content on this Site is for educational purposes only. It does not diagnose, treat, or cure any condition and should not replace professional medical advice. Always consult your healthcare provider.

User Content

“User Content” includes any text, photos, or material submitted to LabelsNY via the Site or social media. By submitting content, you affirm that you own or control rights to it, and it does not violate our policies. LabelsNY may use your User Content in marketing and media without compensation. We may remove or modify your content at our discretion.

We treat suggestions, comments, or feedback as non-confidential and non-proprietary. Do not send ideas you wish to remain confidential without a prior agreement.

Acceptable Use Policy

You agree not to use the Site to collect, upload, transmit, display, or distribute any User Content:

• That violates any third-party rights, including copyrights, trademarks, patents, trade secrets, moral rights, privacy rights, rights of publicity, or other proprietary rights;

• That is unlawful, harassing, abusive, tortious, threatening, harmful, invasive of another’s privacy, vulgar, defamatory, false, intentionally misleading, trade libelous, pornographic, obscene, patently offensive (e.g., promoting racism, hatred, or violence), or otherwise objectionable;

• That is harmful to minors in any way;

• That violates any law or regulation.

You also agree not to:

• Upload or transmit any viruses, malware, or harmful software;

• Send unsolicited promotional materials or spam;

• Collect or harvest user data without consent;

• Interfere with the Site or related servers;

• Attempt unauthorized access to the Site or other systems;

• Harass or harm other users.

We reserve the right (but not the obligation) to review and remove User Content, terminate accounts, or take legal action if you violate this policy. We may disclose your information to law enforcement if required.

Third-Party Sites and Other Users

The Site may contain links to third-party websites (e.g., Facebook, Instagram, YouTube), which are not under LabelsNY’s control. LabelsNY is not responsible for these sites and does not endorse them. Use them at your own risk.

We do not control User Content and make no guarantees regarding its accuracy or quality. Your interactions with other users are solely between you and them. LabelsNY is not responsible for any resulting loss or damage.

By using the Site, you release LabelsNY and its affiliates from any claims or damages related to other users or third-party sites.

Disclaimer of Warranties

LabelsNY provides all content "as is" and "as available." Your use of the Site is at your own risk. LabelsNY disclaims all warranties, express or implied, including those of merchantability, fitness for a purpose, accuracy, and non-infringement. Some jurisdictions do not allow certain disclaimers, so they may not apply to you.

Limitation of Liability

LabelsNY and its affiliates will not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products. Our total liability will not exceed the greater of $50 or the amount you paid in the prior 12 months. Some jurisdictions may provide additional rights.

Indemnification

You agree to indemnify and hold LabelsNY and its affiliates harmless from any third-party claims arising from your use of the Site, User Content, or violation of this Agreement.

Arbitration

You and LabelsNY agree to resolve any disputes or claims relating in any way to your use of the Site, your account, or any products or services sold or distributed by LabelsNY through final and binding arbitration, rather than in court.

The arbitration will be conducted by JAMS under its applicable rules for consumer disputes. You and LabelsNY waive any right to bring claims as part of a class action or representative proceeding.

Before starting arbitration, either party must provide the other with 60 days’ written notice of intent to initiate arbitration. Notices must be sent via email to support@labelsny.com. During this 60-day period, both parties agree to try to resolve the dispute informally.

If arbitration is found to be unenforceable, both parties agree to the exclusive jurisdiction of the courts in Portland, Oregon.

Term and Termination

This Agreement remains in effect while you use the Site. LabelsNY may terminate your account or access at any time. Termination includes deletion of your account and any related content. Provisions such as limitations of liability and arbitration survive termination.

Governing Law

This Agreement is governed by the laws of the State of Oregon, without regard to its conflict of law principles. If any provision of the arbitration clause is found to be unenforceable, both parties agree to submit to the exclusive jurisdiction of the state and federal courts located in Portland, Oregon.

General

We may update this Agreement or related terms at any time. Continued use of the Site indicates acceptance of the current terms. If any part of this Agreement is held invalid, the remaining terms remain in effect. You may not transfer your rights without LabelsNY’s prior written consent.